Terms of Service

Terms and Conditions

All garments are made to measure from a customers own specifications. If for any reason there is a problem with the sizing when the garment is received we will endeavour to deal with it in either of the following ways. If the error is ours then we would offer a free alteration or if necessary a remake. If however it is due to inaccurate measuring or information supplied then we would undertake an alteration for an agreed fee.

Your order

When we receive an order from you we will respond with an email confirming receipt of the order.

Availability

As is the case from time to time cloth will not be available from the mill when we call to order. If this is the case then we will contact you within two working days to ask if you wish to continue with the order or ask you to make an alternative choice or if you do not want to do this to offer a full refund. If a refund is requested and payment has been made through paypal then this refund would be minus the paypal commission paid by us at the time of ordering.

Delivery

We deliver our products withing Singapore. We expect to deliver all our products within 2 weeks however from time to time this may alter during busy periods, if this is the case we will contact you to notify you of any delay. We cannot guarantee a delivery time and all parcels will be need to signed for so a daytime delivery address is recommended. We will contact you the day before goods are ready to be shipped allowing time for you to amend any delivery details.

If you have any enquiry please contact us .

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